[Forum ameli pour les assurés] Suivi de la question: An unknown error has occurred when I want to upload a new document fr https://forum-assures.ameli.fr/ Wed, 04 Sep 2024 07:28:42 GMT Wed, 04 Sep 2024 07:28:42 GMT answers Sabine <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Sue,</p> <p>If you have a foreign bank account, it cannot be registered on the ameli account, neither the first french bank account.</p> <p>If you are in one of the situations mentioned, you will need to send your request by letter (indicate your social security number, your last name and your first name along with your RIB (bank account details showing your IBAN number) and a copy of your passport).<br></p> <p>If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines. </p> <p>More information in the following topic: <a href="https://forum-assures.ameli.fr/questions/1450847-contacter-cpam-france-etranger-how-call-french-health-insurance-advice-line#none">How to call the French Health Insurance Advice Lines?</a></p> <p>Have a nice day</p></div> <div class="body-ft"></div> </div> Wed, 04 Sep 2024 07:28:42 GMT https://forum-assures.ameli.fr/questions/3403797-an-unknown-error-has-occurred-when-i-want-to-upload-new-document/answers/8831766 https://forum-assures.ameli.fr/questions/3403797-an-unknown-error-has-occurred-when-i-want-to-upload-new-document/answers/8831766 8831766 answer 0 https://forum-assures.ameli.fr/users/10026968 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/a0e544dede82abf6/avatar_normal.png?3389a2e 3403797 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I am already done my registration last week, but my RIB document was been rejected. And when I want to upload a new document to complete my registration, it just keeping shows me that there is an unknown error has occurred. I tried to upload it whole week. But it still don’t working. I also tried to call 3646, but nobody answer the phone. Then what should I do to solve this problem?</p></div> <div class="body-ft"></div> </div>