[Forum ameli pour les assurés] Suivi de la question: Vitale Card

Réponse de franklam

franklam — Tue, 05 Mar 2024 09:33:06 GMT

Dear Sir and Madam,

I called many many times the english line of you but now it's still not ok. Please help me, if it's possible , please contact with me by my phone number: [Données masquées]

Thanks for your support

Best Regards

[Nous protégeons votre vie privée : cette publication a été modifiée afin qu'elle ne contienne plus de données personnelles]

Réponse de Betty

Betty — Mon, 29 Jan 2024 08:03:06 GMT

Hello franklam,

As Géraldine said, we do not have access to the data of users on this forum.

If you cannot reach the english line, you can contact the 36 46, accompanied by a french-speaking person to translate.

Have a nice day.

Réponse de franklam

franklam — Thu, 25 Jan 2024 10:53:47 GMT

Dear Sir/Madam,

I tried so many times to call you by English but it's not ok. I feel it very difficult to contact with you. I don't actually know what I have to do it in order to receive my Vitale card. If you need any information , please don't hesitate contact with me by email : [Données masquées]

Thanks for your support

Have a nice day

Best Regards

[Données masquées]

[Nous protégeons votre vie privée : cette publication a été modifiée afin qu'elle ne contienne plus de données personnelles]

Réponse de Géraldine

Géraldine — Tue, 23 Jan 2024 07:14:21 GMT

Hello franklam,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day.