[Forum ameli pour les assurés] Suivi de la question: Sending back the mail to request Carte Vitale more than 15 days later fr https://forum-assures.ameli.fr/ Tue, 09 Jan 2024 13:39:53 GMT Tue, 09 Jan 2024 13:39:53 GMT answers Géraldine <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello kittiesss,</p> <p>You can ask for the creation of your carte Vitale on your ameli account. You must desactivate translation on the website or use ameli app on your phone as explained on ameli website article about <a href="https://www.ameli.fr/manche/assure/remboursements/etre-bien-rembourse/carte-vitale/carte-vitale#text_200158" rel="noopener noopener">carte Vitale</a>. </p> <p>If you encounter difficulties, I invite you <a href="https://forum-assures.ameli.fr/questions/1450847-contacter-cpam-france-etranger-how-to-call-the-french-health-insurance-advice-lines" rel="noopener noopener">to contact again a counselo</a>r. The line is sometime not available due to a large number of calls, I invite you to try again later. I am sorry for the inconvenience. </p> <p>If you cannot order your card online and if your address has been updated on the ameli account page "Mes informations", you can send the form by post to the address mentionned on the joined envelope.</p> <p>Have a nice day.</p></div> <div class="body-ft"></div> </div> Tue, 09 Jan 2024 13:39:53 GMT https://forum-assures.ameli.fr/questions/3283793-sending-back-the-mail-to-request-carte-vitale-more-than-15-days-later/answers/8519562 https://forum-assures.ameli.fr/questions/3283793-sending-back-the-mail-to-request-carte-vitale-more-than-15-days-later/answers/8519562 8519562 answer 0 https://forum-assures.ameli.fr/users/18073306 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/d570e65de77b5530/avatar_normal.png?3389a2e 3283793 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour! </p><p>I received my permanant social security number in December, however I can&#39;t apply to get Carte Vitale via the online AMELI system due to the error &quot;Votre situation actuelle ne vous permet pas de créer immédiatement votre compte ameli.&quot;. </p><p>Recently, I received a post (mail) from ameli with the documents and the form I need to send them back to obtain my Carte Vitale. However, the 15 day period they put has already passed. Also, I changed my place of residence. (and declared to ameli). </p><p>I would like to receive my carte vitale but the English speaking phone service never responds to my calls. How should I apply to get Carte Vitale? </p><p>Thank you in advance!</p></div> <div class="body-ft"></div> </div>