[Forum ameli pour les assurés] Suivi de la question: Not giving any action for my https://etudiant-etranger.ameli.fr account. why can't we contact your English Line? fr https://forum-assures.ameli.fr/ Fri, 17 Mar 2023 07:13:08 GMT Fri, 17 Mar 2023 07:13:08 GMT answers Sabine <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Madushi,</p> <p>As it is written in the topic above, you can also make a claim by post. You will find the address on our website ameli.fr.</p> <p>Have a nice day.</p></div> <div class="body-ft"></div> </div> Fri, 17 Mar 2023 07:13:08 GMT https://forum-assures.ameli.fr/questions/3140133-not-giving-any-action-for-my-https-etudiant-etranger-ameli-fr-account-why-can-we-contact-your-english-line/answers/8148123 https://forum-assures.ameli.fr/questions/3140133-not-giving-any-action-for-my-https-etudiant-etranger-ameli-fr-account-why-can-we-contact-your-english-line/answers/8148123 8148123 answer 0 https://forum-assures.ameli.fr/users/10026968 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/a0e544dede82abf6/avatar_normal.png?3389a2e 3140133 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello, I am a non-EU citizen and I have been student and now I am an intern in a french university since September 2022, when I also applied for assurance maladi since 2022, but now It&#39;s mid of the march in 2023, 6 months pass. But still my etudiant etranger ameli&#39;s documents are pending. Before week I already send a document that explaining regarding this situation. But still they are not reply for that. Also I am not good for french language and still studying and I tried to contact their English line 20 times. but anyone was not pick up the line and I tried to use translating and tried to communicate with them. But they were not considering about me and my situation. Without any appointment I can&#39;t go there. For getting an appoinment I can&#39;t contact them. Anyway I can&#39;t speak French. What can I do for this?</p></div> <div class="body-ft"></div> </div> Madushi <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I can&#39;t make a claim. because with my temporary number I can&#39;t make ameli account. Your attachment to your health insurance fund is in progress, you will soon be able to benefit from your account on Ameli.fr.</p></div> <div class="body-ft"></div> </div> Wed, 15 Mar 2023 14:35:17 GMT https://forum-assures.ameli.fr/questions/3140133-not-giving-any-action-for-my-https-etudiant-etranger-ameli-fr-account-why-can-we-contact-your-english-line/answers/8145673 https://forum-assures.ameli.fr/questions/3140133-not-giving-any-action-for-my-https-etudiant-etranger-ameli-fr-account-why-can-we-contact-your-english-line/answers/8145673 8145673 answer 0 https://forum-assures.ameli.fr/users/19231553 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/e49cf01a3c47bf88/avatar_normal.png?3389a2e 3140133 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello, I am a non-EU citizen and I have been student and now I am an intern in a french university since September 2022, when I also applied for assurance maladi since 2022, but now It&#39;s mid of the march in 2023, 6 months pass. But still my etudiant etranger ameli&#39;s documents are pending. Before week I already send a document that explaining regarding this situation. But still they are not reply for that. Also I am not good for french language and still studying and I tried to contact their English line 20 times. but anyone was not pick up the line and I tried to use translating and tried to communicate with them. But they were not considering about me and my situation. Without any appointment I can&#39;t go there. For getting an appoinment I can&#39;t contact them. Anyway I can&#39;t speak French. What can I do for this?</p></div> <div class="body-ft"></div> </div> Betty <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Madushi,<br></p> <p>We are sorry about this situation.</p> <p>If you feel dissatisfied with the process of your file, you can make a claim.</p> <p>You'll find the procedure to follow on our website ameli.fr, section "<a href="https://www.ameli.fr/assure/droits-demarches/reclamation-mediation-voies-de-recours/comment-faire-une-reclamation" rel="noopener noopener">How to make a complaint</a>".</p> <p>Just write a letter indicating the reason in the subject line "Réclamation".<br></p> <p>Have a nice day.<br></p></div> <div class="body-ft"></div> </div> Wed, 15 Mar 2023 13:21:28 GMT https://forum-assures.ameli.fr/questions/3140133-not-giving-any-action-for-my-https-etudiant-etranger-ameli-fr-account-why-can-we-contact-your-english-line/answers/8145410 https://forum-assures.ameli.fr/questions/3140133-not-giving-any-action-for-my-https-etudiant-etranger-ameli-fr-account-why-can-we-contact-your-english-line/answers/8145410 8145410 answer 0 https://forum-assures.ameli.fr/users/18447984 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c81e81595ffb9b6a/avatar_normal.png?3389a2e 3140133 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello, I am a non-EU citizen and I have been student and now I am an intern in a french university since September 2022, when I also applied for assurance maladi since 2022, but now It&#39;s mid of the march in 2023, 6 months pass. But still my etudiant etranger ameli&#39;s documents are pending. Before week I already send a document that explaining regarding this situation. But still they are not reply for that. Also I am not good for french language and still studying and I tried to contact their English line 20 times. but anyone was not pick up the line and I tried to use translating and tried to communicate with them. But they were not considering about me and my situation. Without any appointment I can&#39;t go there. For getting an appoinment I can&#39;t contact them. Anyway I can&#39;t speak French. What can I do for this?</p></div> <div class="body-ft"></div> </div>