[Forum ameli pour les assurés] Suivi de la question: I applied for my Carte Vitale 9 months ago and still haven't received an answer, is this normal? fr https://forum-assures.ameli.fr/ Tue, 20 Sep 2022 13:33:26 GMT Tue, 20 Sep 2022 13:33:26 GMT answers Sophie <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Good afternoon Sandee, <br></p> <p>Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum. </p> <p>The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).</p> <p>If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines. More information in the following topic: <a href="https://forum-assures.ameli.fr/questions/1450847-contacter-cpam-france-etranger-how-call-french-health-insurance-advice-line#none">How to call the French Health Insurance Advice Lines?</a></p> Regarding the <a href="https://www.caf.fr/" target="_blank">caisse d'allocations familiales (Caf)</a> account, I advise you to contact directly. <br> <p>Have a nice day</p></div> <div class="body-ft"></div> </div> Tue, 20 Sep 2022 13:33:26 GMT https://forum-assures.ameli.fr/questions/3023872-i-applied-for-my-carte-vitale-9-months-ago-and-still-haven-received-an-answer-is-this-normal/answers/7860497 https://forum-assures.ameli.fr/questions/3023872-i-applied-for-my-carte-vitale-9-months-ago-and-still-haven-received-an-answer-is-this-normal/answers/7860497 7860497 answer 0 https://forum-assures.ameli.fr/users/9602364 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/723c69ca925de3f3/avatar_normal.png?3389a2e 3023872 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I&#39;m a student, so I applied for social security right after I got here in January, I was asked for a document by email, which I sent over right after. I have emailed several times with no response since. Now, almost a year later, when I open my etudiant-etranger page it still says that it&#39;s processing. I&#39;m trying to create an account for CAF and I can&#39;t even do that because I keep getting this error &quot;Les informations saisies ne nous permettent pas de certifier votre identité, vous pouvez confirmer ou modifier votre saisie.&quot;, and I can&#39;t create an account on Ameli, I get &quot;Votre situation actuelle ne vous permet pas de créer immédiatement votre compte ameli..&quot;. And the english speaking line for insurance says that it&#39;s closed.<br />How does anyone get anything done here? I need advice on how to move forward. Thank you.</p></div> <div class="body-ft"></div> </div>