[Forum ameli pour les assurés] Suivi de la question: There is no icon to send a message on my account, only the amelibot? fr https://forum-assures.ameli.fr/ Thu, 03 Feb 2022 10:59:33 GMT Thu, 03 Feb 2022 10:59:33 GMT answers Sophie <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Penny,</p> <p>It is still possible to send a message to your CPAM via "Mon espace d'échanges" of <a href="https://assure.ameli.fr" rel="noopener">your ameli account</a>. You can chat first with the <a href="https://www.ameli.fr/assure/actualites/le-chatbot-du-compte-ameli-oriente-vers-la-bonne-demarche-en-ligne" rel="noopener noopener">ameliBot</a> and will be able to send a message if the chatbot was not able to answer your questions. </p> <p>Have a good day</p></div> <div class="body-ft"></div> </div> Thu, 03 Feb 2022 10:59:33 GMT https://forum-assures.ameli.fr/questions/2880260-there-is-no-icon-to-send-message-my-account-only-the-amelibot/answers/7437834 https://forum-assures.ameli.fr/questions/2880260-there-is-no-icon-to-send-message-my-account-only-the-amelibot/answers/7437834 7437834 answer 0 https://forum-assures.ameli.fr/users/9602364 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/723c69ca925de3f3/avatar_normal.png?3389a2e 2880260 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I want to ask a question in response to a message from CPAM on my ameli account but I can not reply or send a message because there is no send icon. There is only received, sent and the I have a question amelibot options. i click on the amelibot and ask the question and it states I can contact by clicking here which takes me back to my account messages area with no compose or send icon</p></div> <div class="body-ft"></div> </div>