[Forum ameli pour les assurés] Suivi de la question: [Urgent] No approval of documents/response on mail for temporary social security number. fr https://forum-assures.ameli.fr/ Wed, 05 Jan 2022 07:19:41 GMT Wed, 05 Jan 2022 07:19:41 GMT answers Sabine <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Utkl,</p> <p><br></p> <p>Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum. </p> <p>The helplines in french or in English are quite busy for the moment. I invite you to contact your CPAM office (caisse primaire d'assurance maladie) during low-traffic hours (8.30 to 10 a.m. and 12 noon to 2 p.m.) in order to check on your file.</p> <p>The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).</p> <p>I you are not satisfied with the handling of your file, you can lodge a complaint with your health insurance fund. You will find more informations on our website : <a href="https://www.ameli.fr/assure/droits-demarches/reclamation-mediation-voies-de-recours" target="_blank">Réclamation, médiation, voies de recours</a>.</p> <p><br></p> <p>Have a nice day. </p></div> <div class="body-ft"></div> </div> Wed, 05 Jan 2022 07:19:41 GMT https://forum-assures.ameli.fr/questions/2852702-urgent-no-approval-of-documents-response-mail-for-temporary-social-security-number/answers/7360751 https://forum-assures.ameli.fr/questions/2852702-urgent-no-approval-of-documents-response-mail-for-temporary-social-security-number/answers/7360751 7360751 answer 0 https://forum-assures.ameli.fr/users/10026968 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/a0e544dede82abf6/avatar_normal.png?3389a2e 2852702 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I am an international student in France. I had registered for social security over two months ago, but my documents are still under &quot;processing&quot; and I&#39;ve not received any acknowledgement/mail about this. All documents uploaded by me were correct.</p><p>I have been unable to contact anyone on 3646 or the other helplines with English support. I have also tried to visit local CPAM offices but they have stopped me at the entrance saying that I should book an appointment. </p><p>I suffered an accident in France and was left without any assistance. I urge you to advise me on further steps.</p><p>Thanks and Regards.</p></div> <div class="body-ft"></div> </div>