[Forum ameli pour les assurés] Suivi de la question: Even my documents verified for months, I have not received permanent number yet - need to extend my insurance fr https://forum-assures.ameli.fr/ Tue, 05 Oct 2021 05:49:56 GMT Tue, 05 Oct 2021 05:49:56 GMT answers Sabine <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Zara,</p><p>The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d&#39;assurance maladie (CPAM).</p><p>Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum. And we cannot communicate any email address.</p><p>Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line. Dial 09 74 75 36 46 or form abroad 00 33</p><p>Have a nice day.</p></div> <div class="body-ft"></div> </div> Tue, 05 Oct 2021 05:49:56 GMT https://forum-assures.ameli.fr/questions/2785011-even-my-documents-verified-for-months-i-have-not-received-permanent-number-yet-need-to-extend-my-insurance/answers/7105459 https://forum-assures.ameli.fr/questions/2785011-even-my-documents-verified-for-months-i-have-not-received-permanent-number-yet-need-to-extend-my-insurance/answers/7105459 7105459 answer 0 https://forum-assures.ameli.fr/users/10026968 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/a0e544dede82abf6/avatar_normal.png?3389a2e 2785011 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I am an international student in the university of Strasbourg. <br />It is for months that I have my documents verified and accepted but no Pdf for permanent number is uploaded in my personal space. I also send them request with filled form for European health insurance card and complementary health insurance but no news from that one neither after 5 months. <br />I need to extend my health insurance for the second year but I do not have any account to request that or call them as I am currently abroad for my mobility program. Any direct email that I can at least contact them? I really don&#39;t know what to do.</p></div> <div class="body-ft"></div> </div>