[Forum ameli pour les assurés] Suivi de la question: Social security number / Vitale card

Réponse de Roxane

Roxane — Thu, 16 Jul 2020 09:47:57 GMT

No, it's not possible to create a new request with the CPAM if one was started by CAF.

I invit you to contact the CAF's mediator if the CAF is not able to provide you your permanent number.

Have a nice day.

Réponse de Sangeetha

Sangeetha — Thu, 16 Jul 2020 08:25:23 GMT

Hello Roxane, Thank you for the response. I indeed contacted the CAF but they said it is CPAM that is responsible for this.

Can I please know if it is possible to create a new request for social security with CPAM ?

Thank you.
Sangeetha

Réponse de Roxane

Roxane — Thu, 16 Jul 2020 08:02:08 GMT

Hello Sangeetha,

Your permanent social security number must be delivered by the organisation you registered first with.

It means that only the caisse d'allocations familiales (Caf) can provide it to you if you registered with the Caf before applying with the caisse primaire d'assurance maladie (CPAM).

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

Anyway, if you need help regarding this request and update your address, you can contact the CPAM’s English speaking line.

More information on the link below : How call French Health Insurance Advice Line ?

For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the link below : https://www.indicatifs.fr/code-acces-international

You can also contact the French speaking line, dial 36 46.

Have a nice day