[Forum ameli pour les assurés] Suivi de la question: Assurance Number

Réponse de Yamini

Yamini — Wed, 08 Jul 2020 13:15:56 GMT

Thanks for your response. I couldn't contact the other number (09 74 75 36 46) as well. Is there any other way to talk to them?

Réponse de Roxane

Roxane — Wed, 08 Jul 2020 13:09:24 GMT

Bonjour Yamini,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line.

The number changed. More information on the link below : How call French Health Insurance Advice Line ?

Have a nice day

Réponse de Yamini

Yamini — Wed, 08 Jul 2020 11:37:41 GMT

Hello !

I have submitted all my documents last year and received temporary number. But till now i didn't receive permanent number. I have to apply for Vitale card and also for visa extension. I called the Ameli support line for change of address and to get my permanent number. The english helpline number is no longer working.
Can you please help me with my situation please.

Thanks

Réponse de Roxane

Roxane — Fri, 05 Jun 2020 12:04:22 GMT

Bonjour Moi,

A Social security number is 13 digits + 2 digits key.

When the social security number starts by 7 or 8, it means that it's a temporary one.

A temporary social security number gives you the same rights that a permanent one. The only difference is that you can't order a Vitale card or open an ameli account for the moment.

The processing times to get a permanent number (starting by 1 or 2). can fluctuate between a caisse primaire d'assurance maladie (CPAM) to another one.

I recommend you to contact the CAF to explain that you only have a temporary number for the moment.

Have a nice day