Réponse de Roxane

Roxane — Tue, 05 May 2020 10:28:44 GMT

Bonjour PaulKaz,

Social security number is 13 digits + 2 digits key.

When the social security number starts by 7 or 8, it means that it's a temporary one. You only can open an ameli account (the account you tried to log in from the main website ameli.fr) with a permanent social security number (starting by 1 or 2).

Anyway, it's not possible to send documents through ameli account.

If your CPAM asked you these documents through your student account (etudiant-etranger.ameli.fr), you can upload these on your student account.

If you are not able to upload then you can send your documents by the post. Postal services are still working, CPAM is still working on documents sent by the post. Processing time can be longer than usual due to the situation. You can find the mailing address of your CPAM on this link : "Adresses et contacts".

Have a nice day

[Forum ameli pour les assurés] Suivi de la question: Send documents to AMELI via email but i don't have an online account because i still don't have social security number

Réponse de Roxane