[Forum ameli pour les assurés] Suivi de la question: I can't find my provisional certificate of affiliation to the social security on the etudiant etranger site! fr https://forum-assures.ameli.fr/ Thu, 23 Apr 2020 09:53:25 GMT Thu, 23 Apr 2020 09:53:25 GMT answers isabelle <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi gala,</p><p>The exact same thing has happened to be recently, where I received an email saying my final certificate of membership in the French healthcare system is available and I can download it, but when I go to the site there are no documents available and one of my documents is still pending approval.</p><p>Have you received any knew news about this or have you finally been able to download the document?</p></div> <div class="body-ft"></div> </div> Thu, 23 Apr 2020 09:53:25 GMT https://forum-assures.ameli.fr/questions/2156952-i-can-find-my-provisional-certificate-of-affiliation-to-the-social-security-the-etudiant-etranger-site/answers/5523703 https://forum-assures.ameli.fr/questions/2156952-i-can-find-my-provisional-certificate-of-affiliation-to-the-social-security-the-etudiant-etranger-site/answers/5523703 5523703 answer 0 https://forum-assures.ameli.fr/users/15350013 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/b1c16bee57350e73/avatar_normal.png?3389a2e 2156952 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello, <br />I am an international student and I have been in Paris for two months. A month ago I received the email saying that my &quot;registration on the site etudiant-etranger.ameli.fr has been taken into account&quot;, and that now I was able to download my &quot;provisional certificate of affiliation to the social security on the site&quot;, but I can&#39;t see my provisional certificate on the site!! I have been waiting for a month to see if that situation changes but it hasn&#39;t. On the site some of my documents still say &quot;currently being processed&quot;, and under documents, I find &quot;not certificates available&quot;. I tried calling the number offered on the page (3646) but it was impossible to understand as there was not an English speaker option. Can someone please help me. I need my provisional number to be able to open my Ameli account. Thank you.</p></div> <div class="body-ft"></div> </div> Roxane <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello gala,</p><p></p><p>Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum. </p><p>The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).</p><p>Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line. </p><p>Dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).</p><p>For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located. </p><p>You can find the list of these codes on the link below : <a href="https://www.indicatifs.fr/code-acces-international" target="_blank">https://www.indicatifs.fr/code-acces-international</a></p><p>You can also contact the French speaking line, dial 36 46. </p><p>Have a nice day</p></div> <div class="body-ft"></div> </div> Tue, 26 Nov 2019 15:44:30 GMT https://forum-assures.ameli.fr/questions/2156952-i-can-find-my-provisional-certificate-of-affiliation-to-the-social-security-the-etudiant-etranger-site/answers/5076166 https://forum-assures.ameli.fr/questions/2156952-i-can-find-my-provisional-certificate-of-affiliation-to-the-social-security-the-etudiant-etranger-site/answers/5076166 5076166 answer 0 https://forum-assures.ameli.fr/users/10318588 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/e2633c7cd60190b7/avatar_normal.png?3389a2e 2156952 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello, <br />I am an international student and I have been in Paris for two months. A month ago I received the email saying that my &quot;registration on the site etudiant-etranger.ameli.fr has been taken into account&quot;, and that now I was able to download my &quot;provisional certificate of affiliation to the social security on the site&quot;, but I can&#39;t see my provisional certificate on the site!! I have been waiting for a month to see if that situation changes but it hasn&#39;t. On the site some of my documents still say &quot;currently being processed&quot;, and under documents, I find &quot;not certificates available&quot;. I tried calling the number offered on the page (3646) but it was impossible to understand as there was not an English speaker option. Can someone please help me. I need my provisional number to be able to open my Ameli account. Thank you.</p></div> <div class="body-ft"></div> </div>