Réponse de Sophie

Sophie — Tue, 10 Sep 2019 13:50:11 GMT

Hello Mandy,

Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

I advise you to contact the CPAM’s English speaking line. To do so, dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

For your information, the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located. You can find the list of these codes on the following link: www.indicatifs.fr/code-acces-international

You can also contact the French speaking line by dialing 36 46.

For further information, you can have a look at our English pages.

Have a nice day

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Réponse de Sophie