[Forum ameli pour les assurés] Suivi de la question: Residence address change and receiving my permanent number?

Réponse de Mél

Mél — Thu, 21 Jul 2022 13:36:13 GMT

Hello girlinparis,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day

Réponse de girlinparis

girlinparis — Wed, 20 Jul 2022 12:51:19 GMT

I moved in May to a new apartment and would like to change my home address ( from the 91 to the 92 ) but I don't have an ameli account, and when I try to contact the CPAM no one answers. I applied for a permanent insurance number back in September 2021; now it is July 22 and there is still no answer. I have received my temporary number but it is useless in this case.

Please give me an alternative solution!!!

Réponse de Roxane

Roxane — Tue, 03 Dec 2019 09:11:09 GMT

Hello ShadiR,

Dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

These numbers are available Monday to Friday, from 8:30 a.m. to 5:30 p.m.

Have a good day.

Réponse de ShadiR

ShadiR — Mon, 02 Dec 2019 13:20:07 GMT

I have the same problem. I am leaving France for 6 months for an internship. So, I want to declare another address before I leave and I don't have an account and I have already spent above 15 EUROs trying to call this number that never answers.
Should we post a letter to CPAM La Vienne?

Réponse de alex

alex — Fri, 29 Nov 2019 10:53:52 GMT

I called but nobody is picking up the phone :/

Réponse de Sabine

Sabine — Thu, 29 Aug 2019 11:55:18 GMT

Hello Alex,

Even if you have only a temporary number, you are covered. All your doctor's expenses will be covered.

In order to change your address, you can contact the CPAM’s English speaking line .
Dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

Have a nice day.