Réponse de Anne

Anne — Mon, 19 Aug 2019 13:52:08 GMT

Dear Lingxuan,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

If you speak french, I advise you to contact your caisse primaire d'assurance maladie (CPAM) to give your new adress and ask to send you (by text message) a new code to log in. Dial 36 46.

Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line.

Dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the link below : https://www.indicatifs.fr/code-acces-international

Have a nice day

[Forum ameli pour les assurés] Suivi de la question: issue of log in

Réponse de Anne