[Forum ameli pour les assurés] Suivi de la question: Reimbursement for Health care

Réponse de Anaële

Anaële — Fri, 12 Jul 2019 07:58:08 GMT

Hello MayaKova,

Your need to dial +33 811 36 36 46 if you want to call the english line from abroad (0811 36 36 46 from France).

The international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

Have a good day

Réponse de MayaKova

MayaKova — Mon, 08 Jul 2019 14:46:16 GMT

Hello,Thank you very much for your answer.
When I try to call the phone number it doesn't work. I tried many times all week, and it always ends without even ringing. Is there a mistake in the number? Or id it not valid anymore?

Thank you.
Maria

Réponse de Roxane

Roxane — Mon, 08 Jul 2019 14:38:14 GMT

Hello MayaKova,

Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

I advise you to contact the CPAM’s English speaking line. To do so, dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad). You can call this line monday until friday from 8.30AM until 5.30PM.

For your information, the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the following link: https://www.indicatifs.fr/code-acces-international

Have a good day.