[Forum ameli pour les assurés] Dernières réponses

I already have a security number but not validated, I left france for 1 year, i'm back for my master do I need to renew?

Géraldine — Mon, 07 Sep 2026 07:06:26 GMT

Hello Danin,

If you already have a social security number, you can't used the website https://etudiant-etranger.ameli.fr/

You need to open your rights to health insurance. You must first contact a counsellor with your social security number to know if your social security number has been certified or not : depending on that, you will know if you have to apply to the caisse primaire d'assurance maladie (CPAM) you are currently living or to the CPAM that provided the social security number. You will also know if you need to send a birth certificate or not.

I wish you a nice day.

English Speaking Hotline Out of Order ?

Christelle — Tue, 01 Sep 2026 11:27:09 GMT

Hello Martin JG,

We apologise for the difficulties you are experiencing in reaching our English-speaking line.

However, the increasing number of telephone enquiries may overwhelm the line at times.

We suggest you try calling 09 74 75 36 46 again during low-traffic hours, between 12:00 a.m. and 2:00 p.m.

Our teams are doing their best to answer you as efficiently as possible. We thank you in advance for your understanding.

Have a nice day.

Birth certificate details

Fanny — Wed, 19 Aug 2026 09:56:35 GMT

Hello Seria,

To apply for your social security number, you must provide a copy of your birth certificate in your original language and its translation done by on official translator.

You can find a translator in your area checking this page from the Cour de Cassation : "Trouver un expert agréé ou un traducteur agréé"

Moreover, as you can see on this board from the Ministry of Foreign Affairs, your birth certifcate has to be legalized by the consulate or embassy of your country of origin in France.

Finally, it does not matter if the adresses do not match. Just make sure that the one you will give for your application is the one where you can collect the letters that your "caisse primaire d'assurance maladie (CPAM)" will send to you.

If necessary, additionnal information are available on this topic titled "How to be covered if I am an international student?"

Have a nice day.

Can i send my documents after the due date?

Fanny — Mon, 17 Aug 2026 14:20:12 GMT

Hello ABDUL,

In your situation, I advise you to contact your caisse primaire d'assurance maladie (CPAM) to inform about your moving and give them your new address.

You can also ask for a new temporary code to log in your ameli account. Then, you will be able to order your carte Vitale online instead of using the form you received.

To know more about the way to get in touch with an operator, you can check this topic : How to call the French Health Insurance Advice Lines?

Have a nice day.

Proof of Civil Status for Foreign Student?

Fanny — Mon, 17 Aug 2026 11:33:47 GMT

Hello Angel,

As your original birth certifcate makes appear names of both of your parents, it should be accepted.

The translation will be necessary and has to be done by an official translator. You can find one on this link from the Cour de Cassation website : "Trouver un expert agréé ou un traducteur agréé."

Finally, it is better to provide your birth certificate than other kind of documents that could delay your application.

For further information or help, you can contact the CPAM’s English or French Advice Lines. To do so, check this topic : "How to call the French Health Insurance Advice Lines?"

Have a nice day.

retired in france but below official retirement age

Fanny — Mon, 17 Aug 2026 08:03:14 GMT

Hello Eddie,

If you are retired of a British company, you should be eligible for a S1 form that allows you to apply for the French healthcare system even if you are not yet the age of the retirement in France.

You will find the procedure on this topic titled "How to be covered if I am a retired European or British citizen?"

Have a nice day.

Complémentaire santé solidaire

Solène — Mon, 10 Aug 2026 13:12:23 GMT

Bonjour Jarek,

Sur le forum ameli pour les assurés, nous ne pouvons répondre à vos questions qu’en français ou en anglais/On this forum, we can only answer questions in french or in english.

En revanche, si cela peut vous aider, il existe une ligne téléphonique dédiée à la réponse en anglais :

Pour en connaître le numéro, vous pouvez cliquer sur le lien suivant/ If you need help regarding your request, you can have a look to this following link :

Comment contacter la CPAM depuis la France ou l'étranger / How call the French Health Insurance Advice Lines ?

Pour plus d’informations, rendez-vous sur la FAQ In English de notre forum ameli.

You can get more general informations reading these FAQ In English.

Bonne journée/Have a nice day.

Assurance Registration Issue

Christelle — Fri, 24 Jul 2026 13:08:40 GMT

Bonjour Khurram96,

If a French social security number was already given to you last year, you do not have to sart the process from the begining on: https://etudiant-etranger.ameli.fr/.

I advise you contact the CPAM’s English speaking line by dialling 09 74 75 36 46, to check the current status of your file.

An advisor will tell you, depending on your situation, which documents you have to send by post to your local CPAM in order to reactivate your health insurance entitlements in France.

More information about how to call the French Health Insurance Advice Lines.

Have a nice day.

Non French Bank Account

Fanny — Fri, 17 Jul 2026 06:43:24 GMT

Hello Taniya24,

You can provide a foreign bank account with your application as long as it is registred in the Single Euro Payments Area (SEPA).

But, pay attention on the fact that your reimbursments could be delayed because of a foreign bank account, this is why I advise you to provide a french one as soon as you open one.

Have a nice day.

Passport- based birth certificate valid for Social Security?

Christelle — Thu, 16 Jul 2026 08:17:00 GMT

Hello Taniya24,

As an Indian citizen, the birth certificate you must provide for your application is an original one or certified copy (the long version with your parents' names) issued less than one year ago.

You must attach to this birth certificate an official French translation.

You will find further information depending on your situation in this section of our forum entitled: "How to be covered".

Have a nice day.

Poursuite du prélèvement des cotisations malgré mon départ de France il y a un an

Raphaëlle — Fri, 03 Jul 2026 09:25:46 GMT

Bonjour Catherine,

Dans le but de protéger vos données personnelles, la politique de confidentialité de ce forum ne nous permet pas de répondre aux questions impliquant un accès à votre dossier ou un échange d’informations personnelles

Or, votre question nécessite de prendre connaissance de votre dossier. La caisse primaire d’assurance maladie (CPAM) de votre lieu de résidence étant la seule à pouvoir y accéder, je vous conseille de la contacter.

Je vous recommande la lecture de ce topic : Comment contacter la CPAM depuis la France ou l'étranger ?

Bonne journée.

Short expiry date on Attestation de Droits with a UK retiree S1?

Géraldine — Tue, 23 Jun 2026 08:26:01 GMT

Bonjour PandA,

Even though S1 for pensioner is for life, caisse primaire d'assurance maladie (CPAM) can make controls on any insured, regardless of their nationality.

You can read more information about those controls translating this article from our website ameli called "La protection universelle maladie" and referring to the section called "Que faire en cas de contrôle de l'Assurance Maladie ?".

We do not have access to your file on this forum to fulfil with security policy of your personal information.

Therefore, I invite you to contact your CPAM to discuss your situation with a counsellor.

Have a nice day.

How to be covered if I am an international student?

Valérie — Thu, 11 Jun 2026 08:40:26 GMT

Once you have arrived in France and have been issued with your certificate of enrollment by a French institute of higher education, you can register on this dedicated website: https://etudiant-etranger.ameli.fr

Please notice that for a better understanding of the process, you can translate the website from french to english or spanish.

You will need to submit the following documents online:

- Copy of the passport or identity card;
- School certificate (« certificat de scolarité »);
- A valid residence permit (« titre de séjour ») or student visa and its online validation: https://administration-etrangers-en-france.interieur.gouv.fr/particuliers/#/vls-ts/demarches/etape/numero-visa;
- Your French bank account identification details (relevé d'identité bancaire – RIB/IBAN), which will be used to transfer reimbursements to your account;
- A complete copy of your birth certificate issued less than a year ago (showing your parents’ names and information or any document issued by a consulate), a family record book (« livret de famille »), a marriage certificate when applicable.

To check whether you have the right permit, or to learn more about the resident’s permit application process, please contact the French consulate in your country of origin or refer to the information available on the Campus France website: https://www.campusfrance.org/en

Once your social security number is certified, your CPAM will send you the carte Vitale form. You can either order the card online by creating an ameli account or you can send the paper copy of the form by post, along with a recent identity photo and a copy of an identity document.
For better medical care and optimal reimbursements, register a « médecin traitant » (general practitioner) on your file.

Frequently asked questions (FAQ)

How long does it take to get my social security number?

Processing times to get a social security number depend on the the number of requests being processed. They therefore are different from one CPAM to another.

How will I be informed about the progress of my application?

If you submitted your application on the website, you can follow the progress of the documents you have sent directly from your online profile.
Once your CPAM has processed your application, you will be able to download an informative leaflet called « Welcome Pack », and your social security number on your «attestation de droits » (certificate of rights). You will then be covered by the French healthcare system.
If you submitted a paper application, your CPAM will send you your social security number and an « attestation de droits » by postmail.

How to claim reimbursement for my care while waiting for my carte Vitale?

To claim your refund, you have to complete, sign and send your « feuille de soins » (brown paper), and the linked medical prescriptions to your local CPAM.

I already have a social security number delivered by caisse d’allocations familiales (CAF), may I apply on the website?

If you already have a French social security number, you cannot apply online. You will need to send the following documents to your CPAM by post:

- A copy of the passport or identity card;
- The S1106 form « Application for membership in the French health care system » available on ameli.fr;
- The certified and complete copy of your birth certificate issued less than a year ago, with the mention of your parents’ names;
- A copy of your marriage certificate, issued less than a year ago (if applicable);
- For non-Europeans citizen, the official translation of your birth and marriage certificates into French, made by an official translator registered with a French court of justice, or by your consulate or embassy;
- Your French bank account details (copy of your official RIB - relevé d'identité bancaire/IBAN);
- For non-European citizens, a copy of your visa or residence permit;
- A school certificate.

Their contact details are available on ameli.fr, in this section "Adresses et Contacts".

I study and work at the same time or I am an apprentice, may I apply on the website?

You will not be able to submit your application online if you work in addition to your studies. You need to follow the steps indicated in this topic: "How to be covered if I am working with a French contract ? ".

I received a notification because my document is not compliant, I would like to upload a new one but I cannot access my profile anymore.

If you no longer have access to your online profile but have already been given a social security number, you must send the required document by post.

If you have not yet received your social security number, I advise you to contact your caisse primaire d’assurance maladie (CPAM). Their contact details are available on ameli.fr, under the section « Adresses et contacts » and on this topic: "How to call the French Health Insurance Advice Lines ? ".

I uploaded the wrong document, how to modify?

You will have to wait for this document to be processed and refused by your CPAM before you can upload a new document.

How to update my personal details?

If your contact details have changed and your file has not yet been processed, I advise you to contact your caisse primaire d’assurance maladie (CPAM). Their coordinates are available on ameli.fr, under the section « Adresses et contacts » and on this topic: "How to call the French Health Insurance Advice Lines ? ".

If you already have an ameli account, you do not need to update your details on the student registration website. You can log into your ameli account and change your details as indicated in this topic: "Change of address".

How to access my ameli account once I receive my social security number?

You will find the steps to follow in this topic: "How to create my online account "compte ameli? ".

If you do not have a carte Vitale and/or if your RIB (bank account details) is not registered in your file, you will not be able to create your ameli account on your own. You will need to contact your CPAM to obtain a temporary code (if it has not been sent to you by post by following this topic: "How to call the French Health Insurance Advice Lines? ".

@mes_tips_sante : All the information you need to take control of your health without any headache. Quizzes, stories, games etc. The "Mes tips santé" Instagram account provides fun and interactive answers to the questions young people might have about health. Follow the "Mes tips santé" Instagram account run by Assurance Maladie.

Have a nice day.

How to Register for CPAM coverage?

Betty — Tue, 02 Jun 2026 06:15:32 GMT

Hello The Foreigner,

The information provided by CitoyenConcerné is correct.

To supplement this, if you hold European citizenship, that will be the citizenship taken into consideration when you apply for coverage.

There is a topic in English that I recommend you check out: How to be covered if I am not working and I am a European citizen ?

You can already apply for French health insurance coverage through the website: inactif-europeen.ameli.fr

I wish you a nice day.

Applying for EU Health Card in France as an Italian/Australian Citizen

Christelle — Mon, 01 Jun 2026 13:14:20 GMT

Hello danimik,

If you are an Italian citizen, I advise you read this topic entitled: "How to be covered if I am not working and I am a European citizen ?".

If you are a non-European citizen, you must follow the steps indicated in this topic: "How to be covered if I am not working and I am a non-European citizen ?".

I would like to draw your attention on the fact that the birth certificate and the passport you will have to provide for your application have to be issued by the same country.

If you need some help regarding this request, you can contact the CPAM’s English speaking line, by dialling 09 74 75 36 46.

The line is open from Monday to Friday, from 8:30 a.m. to 5:00 p.m.

More information about how to call the French Health Insurance Advice Lines.

Have a nice day.

How do I continue cover when my VLS-TS visa is expiring and I am still waiting for ANEF to process my residency renewal?

Géraldine — Fri, 29 May 2026 07:16:07 GMT

Hello PandA,

I advise you to be in touch with l'Administration numérique pour les étrangers en France (ANEF) to discuss about the situation you encouter regarding your resident permit and ask for an "attestation de prolongation d'instruction" or another piece prooving you are registred in their bases and send it with the other documents required to your CPAM.

You will find your CPAM information on our ameli.fr website, section "Adresses et contacts".

I wish you a nice day.

Reimbursements

Géraldine — Thu, 28 May 2026 08:05:31 GMT

Hello DG,

You can claim for refunds sending "Feuille de soins" and supporting prescription, if you had some, to your caisse primaire d'assurance maladie (CPAM) for health expenditure you had, before getting your carte Vitale, from the date your rights to health insurance were opened.

I wish you a good day.

Organizing paperwork for "Application for membership in the French healthcare system"

Géraldine — Tue, 26 May 2026 09:48:44 GMT

Hello Rusty,

You do not need to add any post it or highlight anything. You can add a covering letter of you feel the need.

Do not use any paperclips as your documentation need to be scanned.

Have a nice day.

Submitting Application

Géraldine — Tue, 26 May 2026 07:21:03 GMT

Hello Rusty,

You can send your application by post. I advise you to refer to the message I have just sent you following your other request on this forum to find your caisse primaire d'assurance maladie (CPAM) address.

I wish you a good day.

Social Insurance number application (non student)

Marlène — Wed, 06 May 2026 07:43:13 GMT

Bonjour Cleo,

To apply for a social security number, you have to provide certified true copies of your birth and marriage certificates.

Have a nice day.

Adoption leave

Valérie — Thu, 23 Apr 2026 08:55:48 GMT

Adoption leave must begin on the date of the child's arrival in the home or within 7 days of the child's arrival and end within the following 8 months.

There is no minimum duration for adoption leave, and you may take as many days as you wish within the total authorised period.

One of the parents may receive a lump-sum after the adoption. If both parents meet the eligibility requirements, they may share the adoption leave and any related benefits.

For further information, I suggest you read the following article entitled “Congé d’adoption : les indemnités journalières”.

For any special situation (pathological leave, childbirth before the due date, hospitalisation of the child, combining paid employment and self-employment, etc.), please contact your CPAM.

How to be covered if I am not working and I am a non-European citizen?

Valérie — Thu, 16 Apr 2026 10:17:05 GMT

If you are not a European citizen and you are not working in France, you have to apply for PUMa health cover.

After 3 months of uninterrupted residency in France, you will need to submit the following documents to your caisse primaire d’assurance maladie (CPAM):

- A copy of the passport or identity card;
- The S1106 form « Application for membership in the French health care system » available on ameli.fr;
- The certified and complete copy of your birth certificate issued less than a year ago, with the mention of your parents’ names;
- A copy of your marriage certificate, issued less than a year ago, if applicable;
- The official translation of your birth and marriage certificates into French, made by an official translator registered with a French court of justice, or by your consulate or embassy;
- A proof of residency for the past three months (utility bills with consumption, rental contract, etc.);
- Your French bank account details (copy of your official RIB - relevé d'identité bancaire/IBAN);
- If you have children, a copy of their birth certificate and passport or ID with the form S3705 « Application to add minor children to one or both parents insurance accounts », available on ameli.fr;
- A copy of your visa or residence permit.

You have to send your application to the CPAM where you are living. You can find your CPAM's address on our website ameli.fr, section "Adresses et Contacts".

Caution: If you are moving to France for family reunification, i.e. to live with a family member who is already covered by the French healthcare system, you can be exempted of the 3 months of residency requirement. You will have to provide only one utility bill, as proof of residency.

Have a nice day.

Need for a certified marriage certificate with application for Carte Vitale?

Betty — Tue, 14 Apr 2026 07:55:34 GMT

Hello MS,

If you changed your name after getting married, and even though you are now separated, you must include a marriage certificate and your birth certificate with your membership application.

I wish you a nice day.

Application for Health Insurance Coverage: Egyptian birth certificate - Name Change done in Québec

Betty — Wed, 08 Apr 2026 08:29:54 GMT

Hello Cleo,

In accordance with the new legislation and because your name is misspelled on your passport, I recommend that you make an appointment with an advisor at your local CPAM. So that they can check with the department responsible for processing membership applications to see which documents you will need to provide.

Indeed, an Egyptian family record book, even if it has been apostilled, will not be sufficient.

You can make an appointment by telephone: How to call the French Health Insurance Advice Lines?

Have a nice day.

CPAM registration — Passeport Talent (Personne de Renommée Internationale) + self-employed spouse

Betty — Wed, 08 Apr 2026 08:19:31 GMT

Bonjour Cleo,

As your professional activity is not clearly defined, I would advise you to follow the usual procedure for holders of a Talent Passport visa: How to be covered if I am a "Passeport talent" or a "Passeport talent famille" holder ?

If you do not have a French work contract, you will need to provide proof of your professional activity

Regarding your husband, he will first need to complete the necessary procedures with URSSAF, then finalise his application with the CPAM. You will find all the information in this post: How to be covered if I am self-employed?

I wish you a nice day.