[Forum ameli pour les assurés] Dernières réponses

How to Register for CPAM coverage?

Betty — Tue, 02 Jun 2026 06:15:32 GMT

Hello The Foreigner,

The information provided by CitoyenConcerné is correct.

To supplement this, if you hold European citizenship, that will be the citizenship taken into consideration when you apply for coverage.

There is a topic in English that I recommend you check out: How to be covered if I am not working and I am a European citizen ?

You can already apply for French health insurance coverage through the website: inactif-europeen.ameli.fr

I wish you a nice day.

Applying for EU Health Card in France as an Italian/Australian Citizen

Christelle — Mon, 01 Jun 2026 13:14:20 GMT

Hello danimik,

If you are an Italian citizen, I advise you read this topic entitled: "How to be covered if I am not working and I am a European citizen ?".

If you are a non-European citizen, you must follow the steps indicated in this topic: "How to be covered if I am not working and I am a non-European citizen ?".

I would like to draw your attention on the fact that the birth certificate and the passport you will have to provide for your application have to be issued by the same country.

If you need some help regarding this request, you can contact the CPAM’s English speaking line, by dialling 09 74 75 36 46.

The line is open from Monday to Friday, from 8:30 a.m. to 5:00 p.m.

More information about how to call the French Health Insurance Advice Lines.

Have a nice day.

How do I continue cover when my VLS-TS visa is expiring and I am still waiting for ANEF to process my residency renewal?

Géraldine — Fri, 29 May 2026 07:16:07 GMT

Hello PandA,

I advise you to be in touch with l'Administration numérique pour les étrangers en France (ANEF) to discuss about the situation you encouter regarding your resident permit and ask for an "attestation de prolongation d'instruction" or another piece prooving you are registred in their bases and send it with the other documents required to your CPAM.

You will find your CPAM information on our ameli.fr website, section "Adresses et contacts".

I wish you a nice day.

Reimbursements

Géraldine — Thu, 28 May 2026 08:05:31 GMT

Hello DG,

You can claim for refunds sending "Feuille de soins" and supporting prescription, if you had some, to your caisse primaire d'assurance maladie (CPAM) for health expenditure you had, before getting your carte Vitale, from the date your rights to health insurance were opened.

I wish you a good day.

Organizing paperwork for "Application for membership in the French healthcare system"

Géraldine — Tue, 26 May 2026 09:48:44 GMT

Hello Rusty,

You do not need to add any post it or highlight anything. You can add a covering letter of you feel the need.

Do not use any paperclips as your documentation need to be scanned.

Have a nice day.

Submitting Application

Géraldine — Tue, 26 May 2026 07:21:03 GMT

Hello Rusty,

You can send your application by post. I advise you to refer to the message I have just sent you following your other request on this forum to find your caisse primaire d'assurance maladie (CPAM) address.

I wish you a good day.

Social Insurance number application (non student)

Marlène — Wed, 06 May 2026 07:43:13 GMT

Bonjour Cleo,

To apply for a social security number, you have to provide certified true copies of your birth and marriage certificates.

Have a nice day.

Adoption leave

Valérie — Thu, 23 Apr 2026 08:55:48 GMT

Adoption leave must begin on the date of the child's arrival in the home or within 7 days of the child's arrival and end within the following 8 months.

There is no minimum duration for adoption leave, and you may take as many days as you wish within the total authorised period.

One of the parents may receive a lump-sum after the adoption. If both parents meet the eligibility requirements, they may share the adoption leave and any related benefits.

For further information, I suggest you read the following article entitled “Congé d’adoption : les indemnités journalières”.

For any special situation (pathological leave, childbirth before the due date, hospitalisation of the child, combining paid employment and self-employment, etc.), please contact your CPAM.

How to be covered if I am not working and I am a non-European citizen ?

Valérie — Thu, 16 Apr 2026 10:17:05 GMT

If you are not a European citizen and you are not working in France, you have to apply for PUMa health cover.

After 3 months of uninterrupted residency in France, you will need to submit the following documents to your caisse primaire d’assurance maladie (CPAM):

- A copy of the passport or identity card;
- The S1106 form « Application for membership in the French health care system » available on ameli.fr;
- The certified and complete copy of your birth certificate issued less than a year ago, with the mention of your parents’ names;
- A copy of your marriage certificate, issued less than a year ago, if applicable;
- The official translation of your birth and marriage certificates into French, made by an official translator registered with a French court of justice, or by your consulate or embassy;
- A proof of residency for the past three months (utility bills with consumption, rental contract, etc.);
- Your French bank account details (copy of your official RIB - relevé d'identité bancaire/IBAN);
- If you have children, a copy of their birth certificate and passport or ID with the form S3705 « Application to add minor children to one or both parents insurance accounts », available on ameli.fr;
- A copy of your visa or residence permit.

You have to send your application to the CPAM where you are living. You can find your CPAM's address on our website ameli.fr, section "Adresses et Contacts".

Caution: If you are moving to France for family reunification, i.e. to live with a family member who is already covered by the French healthcare system, you can be exempted of the 3 months of residency requirement. You will have to provide only one utility bill, as proof of residency.

Have a nice day.

Need for a certified marriage certificate with application for Carte Vitale?

Betty — Tue, 14 Apr 2026 07:55:34 GMT

Hello MS,

If you changed your name after getting married, and even though you are now separated, you must include a marriage certificate and your birth certificate with your membership application.

I wish you a nice day.

Application for Health Insurance Coverage: Egyptian birth certificate - Name Change done in Québec

Betty — Wed, 08 Apr 2026 08:29:54 GMT

Hello Cleo,

In accordance with the new legislation and because your name is misspelled on your passport, I recommend that you make an appointment with an advisor at your local CPAM. So that they can check with the department responsible for processing membership applications to see which documents you will need to provide.

Indeed, an Egyptian family record book, even if it has been apostilled, will not be sufficient.

You can make an appointment by telephone: How to call the French Health Insurance Advice Lines?

Have a nice day.

CPAM registration — Passeport Talent (Personne de Renommée Internationale) + self-employed spouse

Betty — Wed, 08 Apr 2026 08:19:31 GMT

Bonjour Cleo,

As your professional activity is not clearly defined, I would advise you to follow the usual procedure for holders of a Talent Passport visa: How to be covered if I am a "Passeport talent" or a "Passeport talent famille" holder ?

If you do not have a French work contract, you will need to provide proof of your professional activity

Regarding your husband, he will first need to complete the necessary procedures with URSSAF, then finalise his application with the CPAM. You will find all the information in this post: How to be covered if I am self-employed?

I wish you a nice day.

Type of Document Clarification

Betty — Fri, 03 Apr 2026 14:27:30 GMT

Hello Aya,

It is difficult to answer your question without being able to access your file.

Usually, a birth certificate issued in a non-European language must be translated. However, your local CPAM may ask you to provide a translation depending on the situation.

Regarding the school certification, only documents entitled ‘certificat scolaire’ are valid.

I strongly recommend, however, that you contact a CPAM advisor so that they can access your file and give you with a precise answer: How to call the French Health Insurance Advice Lines?

I wish you a nice day.

Submission of Birth Certificate Online after processing.

Betty — Fri, 03 Apr 2026 14:15:21 GMT

Hello ShiviForSure,

To check if it is possible to submit your birth certificate electronically, you will need to contact your CPAM to find out whether a online document submission process has been set up :How to call the French Health Insurance Advice Lines?

As I do not have access to your personal details on this forum, I am unable to inform you.

I wish you a nice day.

Travel refunds

Christelle — Fri, 27 Mar 2026 12:38:10 GMT

Hello The Grocer,

Your CPAM has 15 days to take a decision concerning your request for "demande d'accord préalable".

If you don not have an answer within 15 days of submitting your request, this is automatically considered as approval.

As we mentioned earlier, to ensure that all the necessary documents are received by your CPAM, we advise you to contact them by phone or via the "Espace d'échanges" of your ameli account.

More information about how to call the French Health Insurance Advice Lines.

Have a nice day

How to change my postal address ?

Valérie — Tue, 17 Mar 2026 12:25:47 GMT

You can do it on a computer or via the app on a smartphone or tablet, under the "Vos informations" section.

You can also do it from the section "Démarches > Déclarer un changement d’adresse" and follow the instructions.

You will receive a notification on your ameli account once your request has been processed (the average processing time for this changement is 2 weeks). You will be able to check this update in the section "Vos informations" of your ameli account.

Make sure that you notified your top-up insurance of your new address.

If your moving house makes you change your bank agency, ensure that the relevé d'identité bancaire (RIB) registered on your file is still compliant.

If your situation does not allow you to do this online, please send by regular post to the CPAM currently handling your file, a copy of your identification (ID or passport) and a letter explaining you have moved and including your name, social security number and new address.

If you are in a specific status like passport talent holder, employed as an "au pair" or language assistant, covered with a S1 form, the process online will not be successful and you must contact your CPAM to inform about your moving.

Notice that if you permanently leave France, you must inform your CPAM by completing and sending them the form S1105 "déclaration de transfert de résidence hors de France".

Have a nice day.

How to be covered if I am a Swiss cross-border ?

Valérie — Tue, 17 Mar 2026 12:18:15 GMT

If you wish to choose between Swiss and French health insurance (Droit d'option), you must do it within three months after :

- starting your job in Switzerland ;
- moving to France.

If you do not choose by yourself after 3 months, you’ll be attached to Swiss health insurance.

Once your choice is done, you can not change it.

A new opportunity to make this choice will be possible if you start a job in Switzerland after a period of unemployment or if you are a new beneficiary of a swiss pension.

If you choose the french health insurance, you must fill in the form « Choix du système d'assurance maladie (PDF) », attach the requested documents and send your application to your local CPAM.

You can find your CPAM details in the section « Addresses and contacts » on ameli.fr website.

Once your CPAM confirmed you are entitled in the french system by returning your form approved, you will have to forward it to your swiss institution.

To know more about the contribution, please contact « centre national des travailleurs frontaliers suisses » (CNTFS) from Urssaf.

If you choose the swiss health insurance, you must fill in the same form, attach a copy of your S1 delivered by Switzerland and send your file to your CPAM for it to be stamped.

You then have three months to return this document to the swiss health insurance.

More information on ameli website « Travailleur frontalier suisse : droits et prise en charge ».

Eligibility for IVF coverage

Christelle — Mon, 16 Mar 2026 12:40:22 GMT

Hello Pixie,

First of all, it is the date on which you effectively start your self-employed activity that enables you to register to French healthcare system.

I advise you read this topic entitled : "How to be covered if I am self-employed".

Once your rights are open by your local caisse primaire d'assurance maladie (CPAM), if your are about to begin a "procréation médicalement assistée (PMA)" pathway, your gynecologist will need to complete the application form for 100% coverage for infertility treatment.

He/She will then send this application form (demande d'entente préalable) to the medical service of your CPAM for approval.

If approval is granted, your CPAM will send you a letter confirming 100% coverage under the long term disease (affection de longue durée - ALD).

Acts for "assistance médicale à la procréation (AMP)" are 100% covered by Assurance Maladie up to:

6 inseminations to achieve a pregnancy
4 fécondations in vitro (FIV) attempts to achieve a pregnancy

Concerning egg retrieval, it is possible in France up to the age of 43 and embryo transfer may be done:

up to the woman's 45th birthday, whether she is unmarried or part of a couple, who will not carry the child.
up to the 60th birthday of the partner who will not be carrying the child.

You can find further information in this article from Service Public entitled : "Assisted Human Reproduction (ART)""

For any other information I suggest you contact a gynecologist who will be able to advise you upon your personal situation.

Have a nice day

Is it mandatory to have birth certificate less than a year old?

Christelle — Mon, 09 Mar 2026 14:54:45 GMT

Hello wisestofall,

People born abroad must provide a long version birth certificate confirming their identity, accompanied by a French translation (for non European people).

As part of fraud control and prevention measures, the "Article R.114-7 du code de la sécurité sociale" specifies that the caisse primaire d'assurance maladie (CPAM) may require a birth certificate issued more recently than the one provided, if this is necessary to certify the person's identity.

I advise you to contact your embassy to obtain the document claimed by your CPAM.

If you need any other information I therefore advise you to make an appointment, accompanied by a French speaker, with your local CPAM.

You can make this appointment following the information mentioned in this topic: How to call the French Health Insurance Advice Lines?

Have a nice day.

How to check the status of my application?

Géraldine — Mon, 02 Mar 2026 14:34:54 GMT

Hello Anngeka,

I am sorry for the inconvenience regarding the fact that you have difficulties to contact a couselor but you must be in touch with the advice line as we do not have access to your file on this forum.

The line can be busy due to an important amount of calls, I advise you to phone from 8:30 to 10:00 a.m.

Have a nice day.

how to change address in order to get card vital delievered

Christelle — Mon, 23 Feb 2026 15:39:45 GMT

Hello Yael,

The student website is only useful for sending your supporting documents when you arrive in France in order to obtain a social security number.

Once you have been assigned your social security number, the file you created on this website will be closed and your information will no longer be updated there.

Do not worry, the fact that you are receiving letters from your caisse primaire d'assurance maladie (CPAM) at your new postal address is proof that it has been properly registered.

First of all, you cannot create your online account by yourself if you do not have yet a carte Vitale and/or if your social security number is not certified.

To make sure that your social security number is permanent and certified, and obtain a temporary password to access your ameli account, you should first contact a CPAM adviser.

If you only speak English, we suggest you contact the English speaking line on 09 74 75 36 46 during low-traffic hours, between 12:00 a.m. and 2:00 p.m.

Once you have logged into your ameli account, you will be able to order your "carte Vitale" by following the instructions provided in this topic entitled: "How to order my carte Vitale ?".

Have a nice day

My application status is "abandonné" what does that mean?

Christelle — Mon, 23 Feb 2026 15:39:41 GMT

Hello Olivia,

We apologise for the difficulties you are experiencing in reaching our English speaking line.

However, the increasing number of telephone enquiries may overwhelm the line.

As I do not have access to your file from this forum for confidentiality reasons, I am unable to clearly identify the reason why your file online is abandoned.

I therefore advise you to contact one of our advisers by telephone to discuss your situation in detail.

I suggest you try calling 09 74 75 36 46 during low-traffic hours, between 12:00 a.m. and 2:00 p.m.

Our teams will do their best to answer you as efficiently as possible. We thank you in advance for your understanding.

Have a nice day

Status of my application

Betty — Tue, 17 Feb 2026 10:29:19 GMT

Hello Anjalishaw,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help to track your application, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

I wish you a nice day.

Social security number

Christelle — Thu, 05 Feb 2026 14:03:05 GMT

Hello Lemonray,

The processing times to obtain a social security number vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

To find outthe staus of your request, you can contact your CPAM, click on the following link: How to call the French Health Insurance Advice Lines?

Have a nice day.

How to upload the proof of civil status

Géraldine — Tue, 03 Feb 2026 10:38:05 GMT

Hello Ryuki,

You cannot use your personnal space on the web site https://etudiant-etranger.ameli.fr/login if you already have a numéro d'immatriculation d'attente (NIA).

You must send your documents by post. You can find your CPAM address on ameli.fr page "Adresses et contacts".

Some caisse primaire d'assurance maladie (CPAM) offer the opportuny to upload documents on specific websites. To know if your CPAM allow this, you must contact a counselor.

Have a nice day.