Vital Card Problem

Hello paulita2,

If you need any help to access your "espace santé", I advise you to have a look at this topic about "Mon Espace santé" that presents the service.

Moreover, if you want to get more information about your carte Vitale, your local CPAM is the only one who can access your personal datas. Indeed, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

So, I suggest you to contact your local office following the information on this topic : "How to call the French Health Insurance Advice Lines?"

Have a nice day