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Cpam app for social security number

I have submitted application with cpam carcassonne in February, in april I was asked for a copy of my visa validation forms, so I sent it immediately. Now it is a month later and no word. I don't even have a temp number yet. And don't know what else to do?
Any advice would be appreciated.

Kat

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Hello Kat,

The processing time depends on the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

As we do not gave access to your file, I advise you to contact a counselor about your application to health insurance.

Have a nice day.