Rechercher dans le forum

Question en attente de réponse

I have to send a photo, but I cannot enter to my account because I'm international student

Hello. I recieved a letter about I have to send a photo. In the instructions, I hace to attach it in "Mon compte ameli", but I have not access to my account because I registered with the portal of https://etudiant-etranger.ameli.fr/ and from that website I cannot attach nothing.
I have a number of social security, but it's not working to register an account in the amelie.fr site.
What can I do?
Thanks.

NicolasGS

  • 1 question posée
  • 0 réponse publiée
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

Réponses

Hello NicolasGS,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day.