Hello Richard,
Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.
The processing times vary depending on the type of files and the
number of files being processed by your caisse primaire d'assurance
maladie (CPAM).
Anyway, if you need help regarding this request, you can contact the CPAM’s English speaking line. You can also contact the French speaking line, dial 36 46.
More information on the link below : How call French Health Insurance Advice Line ?
Have a nice day.
