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Still no social security number ?

My partner and I applied for our Carte Vitale last year. We attended an appointment in Poitiers in January and were told all our paperwork was in place and we would received a temporary social security number within 10 days, our card a month or so later. To date, we have not received anything. I have tried to chase but sadly (despite lessons) my french is still not quite up to speed resulting in (understandably) a frustrated person on the end of the phone. My cardiologist wants to put me on an ALD and asked I sort my social security number asap. Advice very much welcomed.


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Hello Nelly,

Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day

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