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Stopped process of a foreign student inscription

My name is Ofri, I am an EU citizen, and I arrive in France this month as an exchange student. I have started my inscription to the CAPM about three weeks ago, and was asked to correct one of the downloaded documents. I immediately did but since then the status of this document is "currently being processed". It has been so now for over two weeks. I wish to make sure my request is indeed being examined.
Thank you

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Bonjour Ofri,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line.Dial 09 74 75 36 46.

Have a nice day