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Not able to log in to

I had received a temporary social security number when I was a student, 2 years back. My professional situation has changed now, so as my address in France. When I try to log in to my ameli account, it doesn't recognize my temporary ssn, nor does it recognize my email address. Kindly suggest me the procedure to re-activate my account. Thank you.


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Un expert ameli a validé la réponse ci-dessous.

Hello revenheart,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

You can't have access to your ameli account with a provisionnal number. Ypu need to receive your definitive number.

I invite you to send a copy of your work contract with your social security number on it and a letter with your current address.

If you need some help regarding this request, you can contact the CPAM’s English speaking line. Dial 09 74 75 36 46.

Have a nice day.

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