Rechercher dans le forum

Cette question a été résolue

im a positive in covid and my problem is my contact no. i cannot recieve sms or call?

hi mdam/sir,
im a positive in covid,my application in postive form from result my contact no.have problem,i cannot recieve sms or can i do to contact assurance maladie


  • 1 question posée
  • 0 réponse publiée
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

Réponse certifiée par un expert ameli

Un expert ameli a validé la réponse ci-dessous.

Hello leah,

We are sorry for the inconvenience you are experiencing.

In this period of health crisis, our lines may be saturated. You can be sure that the Assurance Maladie is doing its utmost to provide a rapid response to the problems encountered by insured persons. Our teams do their best to respond to you as quickly as possible.

If you are waiting for a certificate of isolation, I invite you to check your mail received in your ameli account. This will be sent to you within approximately 7 days or, failing that, within 12 days by post. If you have not yet received it, I invite you to wait.

If your situation still requires contact with your CPAM, you can contact them from your ameli account.

We do not have access to your personal file on this forum.

The whole team thanks you for your patience and understanding.

Ce post vous a-t-il été utile ?

aucun utilisateur n’a répondu à la question pour l’instant