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Carte Vitale Suspension

My Wife sent off her S1 and this was signed for at Niort. I was asked to send a further copy to update my file which I also did and this too was signed for at Niort. They now tell her that they have not received her S1 and have suspended her Carte Vitale. Having tried for to get through to the International Relation Department on several occasions with no luck, she is extremely upset.

Potter

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Sabine

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Hello Potter,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

If you still have a copy of your S1 document, you can give it to your local CPAM with a note explaining that you have sent it already by registered post.

If you need some help regarding this request, you can contact the CPAM’s English speaking line which is not the International Relation department. Dial 09 74 75 36 46.

Have a nice day.

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Potter

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My wife has been on the phone for 3 days trying to get someone to answer the CPAM English speaking number both direct and through the switchboard at CPAM and all you get is they are very busy and then cut you off! Thanks for your response though.

Sabine

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Hello Potter,

The line is quite busy for the moment. You may try to contact the English line during low traffic hour from 9:00 to 10:30 and from 13:30 to 14:30.

Have a nice day.