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Could you please help me follow my status of the provisional number?

I am an international student. I have the ulcerative collitis, this desease need to take the medicine everyday. I have already applied the ameli for international stduents on 18 September. However, I have not received any reponse and provisional number yet. It let me cannot see a doctor. Now, I do not have the medicine. I hope ameli can help me follow my application. I tried to contact your English howline, but cannot work. It will hang up automatically.


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Hello Robert,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day

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