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Status of Application- Rejected?

I have uploaded my all documents as requested my the website:
1.Proof of registration for the current academic year
2.Proof of identity
3.A student visa
4.A vital record (Birth Certificate translated in French)
5. A residency permit
6.An official banking information slip ("RIB") in your name (Germany bank account with IBAN number).
Please kindly request you let me know, why my application is being rejected?

Rohit

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Bonjour Rohit,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day


Rohit

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Thank you for your response.

Rohit

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I tried calling phone numbers as mentioned above link, but no one is responding. It's asking for a Social Security number or Application tracking number which I don't have, Please kindly request you help me through the process.
I am trying to call them at the given time 8.30 am to 5.30 pm.
Looking forward to hearing from you.

Sabine

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Hello Rohit,

We are sorry for this situation, but we do not have access to your data on this forum. I invite you to contact your CPAM during low traffic hours (8.30am to 10am and 12pm to 2pm) in order to check on your file.

If you have the possibility, you can also go to your nearest office.

Have a nice day.

Rohit

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Bonjour,
Thank you for your response. I tried visiting CPAM in Antibes but at the entrance, they requested me for the appointment to get in and when I am trying to book an appointment online it's redirecting me to log in to an account (which I currently don't have). Also, I want to know if translating Birth certificates from English to French is Mandatory. Looking forward to hearing from someone.
Thank you again.
Kind Regards,
Rohit

Bonjour Rohit,

I advise you to read this topic about birth certificate's translation.

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines? Due to the current situation the line can be saturated.

Have a nice day