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Rejection of my request?

Bonjour, I am a student in France and I uploaded my document on 28 march 2020 to request my temporary French social security number, they generated the temporary number and until this year I couldn't get the permant French social security number and on 10 may 2021 I requested but replied that you have already registered and to call on the number 3646.

I called the number and the operator told me that your request has been rejected, it has been 1 year and 2 month until this time they didnt inform me this information either through my phone or mail?

what do you advise me to do then?


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Hello Tesfish,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day