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How to obtain my social security/Carte vitale ?


I am a French American living in Alfortville for the past year and a half. I came here to learn French. I have the double nationality but I have lived in the united states my whole life and have never had a social security number in France. I have been working for well over a year in France now and paying taxes etc. I have applied for the social security/ carte vitale already 7 months ago and have heard nothing. No one answers my phone calls, there is no email address to contact, even when I go to my CPAM building, they tell me to call to make an appointment, but again, no one answers the phone when you call 3646. So I am in a situation that I cant seem to solve. I might just reapply?? No idea what to do at this point. It is a beyond frustrating situation and I need help. I have a special situation of already being a citizen of France, so im not sure why it is so difficult to obtain a social security number. Anyways, any and all help/ advice is welcome.


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Bonjour andrew,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day