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not able to form Ameli account

I am not able to form Ameli account after filling all the required fields. its says one filed is incorrect .
i tried to get information from previous questions but the solution provided there is not helpful. as the contact details given there is saying the numbers are no longer in use.
please update with new contact details so that i can contact them and ask my problem.


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Réponse certifiée par un expert ameli

Un expert ameli a validé la réponse ci-dessous.

Hello mahima,

To access the ameli account, a definitive and certified social security number is needed (starting with 1 for men, and 2 for women).

To immediately create an account, you have to fill in:

  • your name ;
  • your social security number ;
  • your postal code ;
  • the last digits of your bank details :
  • the serial number of your carte Vitale.

The social security number is 13 digits + 2 digits key. You do not need to use the last 2 digits to create/log into your ameli account.

You can also apply through the FranceConnect website, using other services' login details, like the taxe office, for example. At the bottom of the "Je crée mon compte ameli" page, I invite you to click on the FranceConnect button.

Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum. Therefore, if you cannot create the account yourself, I advise you to contact the CPAM’s English speaking line which number can be found in this topic: How to call the French Health Insurance Advice Lines?

Have a lovely day

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