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how I can get permanent social security number and vital card?

Hello, I am a phd student in France( which i have a working contract with university, hired by university).and I have been trying to get my Vitale card for past almost 2 years. I have my temporary social security number (indicated in my salary bulletin) but I still have not received by permanent number and any response though I have submitted all the documents very long time ago. I really don't know what happened or what i can do to solve this problem. I hope someone can help me. For example, how can i get the permanent social security number? who i should contact?

Thank you.


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Hello ethan,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day