Rechercher dans le forum

Cette question a été résolue

La dernière mise à jour des informations contenues dans la réponse à cette question a plus de 5 mois.

Problems contacting Ameli to register

I'm working in France as part of a research project. I'm in a International organisation so the paperwork is a bit different.

I'm having problems registering at my local CPAM. I think the process was started but I didn't leave the dossier at the office because I didn't understand the instructions well (my French is not good enough yet). Last week I contacted the English speaking line to ask about my case, and they told me they would ask my office to contact me via email to see how to continue the process.

The think is, I received a very kind call from my department's CPAM, and they said no problem to contact me via email to send the information and unlock the process. For my surprise, I was contacted from ne-pas-repondre.cpam-xxx@... I've tried to answer anyway, because I can't find an email anywhere else, and I've got an automatic answer saying that my email is going to be deleted. So, I'm back to a point where I can't contact them via email. Could someone from Ameli contact me via email privately so that I can send the information to somewhere I know is going to be received?

Thank you very much,


  • 1 question posée
  • 0 réponse publiée
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

Réponse certifiée par un expert ameli

Un expert ameli a validé la réponse ci-dessous.

Hello res96,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

You can contact the English speaking line to inform them that you cannot use the email address given by your local CPAM office. A new message will be sent.

Have a nice day.

Ce post vous a-t-il été utile ?

50% des internautes ont trouvé cette réponse utile