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Update titre de sejour on ameli account 3rd year student in France

I am a student and I already have an ameli account. I got email from ameli to update my new titre de sejour as previous one is expired to continue getting health coverage. I do not know where to upload new(renewed) titre de sejour on or is there any email Id I should send it to. I have been calling their helpline number 0974753646 since 2 days but no one is attending the call. I need to update this document before 22 November. Please help.


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Hello kirti,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

The English speaking line is  well available from 8:30am to 5.30pm but can be very busy due to the health situation.

Have a nice day