l'Assurance Maladie

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How do I reach the employee that wrote me concerning my pension d'invalidité

I've received a letter from l'Assurance Maladie and would like to reach the person that wrote it, preferably by e-mail. I need some clarifications. I don't have a compte ameli, and since I'm not in France I can't call 36.46. (and flying 2500 km to Paris to find her in person seems exaggerated). What do I do? Another problem is I don't speak French (I do understand it though), and I therefore find it hard to communicate with the Caisse Régionale d'Assurance Maladie d'Île-de-France.

Any suggestions?


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Téléconseillère bilingue pour l’assurance maladie depuis 2015, j’aime les cactus, ...

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Bonjour Ingela,

We don't have any email address to provide you.

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

Anyway, if you need help regarding this request, you can contact the CPAM’s English speaking line.

More information on the link below : How to call the French Health Insurance Advice Lines?

For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the link below : https://www.indicatifs.fr/code-acces-international

Have a nice day

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