l'Assurance Maladie

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complementaire sante solidaire, address

Hi, I applied for complementaire sante solidaire. How long do I have to wait to get it?
Also, I saw my address is put wrongly so I just changed my address but before changing the address, I applied for European Health insurance card. In this case, card will be sent to the wrong address? then how to cancel the order? Thank you.


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Hello Yunmi,

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

You can check the processing time on your ameli account in "Mes délais de traitement".

If you don't receive your EHIC (european health insurance card) around two weeks after the order, I would advise you to order a new one on your ameli account by going to the section "Mes démarches" > "Commander une carte européenne d'assurance maladie (CEAM)", and then by clicking on "Déclarer la perte/vol de ma carte".

Have a nice day