l'Assurance Maladie

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I have worked/lived in France for 3 years and I still haven't received my Carte Vitale

Hello,

I have been in France for 3 years now and I still haven't received my carte vitale. I have tried to create an Ameli account but apparently my permanent social security number (yes it starts with a 1) is not recognised, I tried all the other login options (through FranceConnect) without any success. I tried calling your English "support"-line, a robot voice told me I should look for information on the website and then the call was cut. All information I find about what to do on this website just keeps sending me in circles.

Can you please give me some concrete clues about what to do?

Alien

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Elryn

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Did you send your registration to security social?

You have to fill the form for registration and send it to the center of your department.

Hello Alien,

I advise you to try again to contact the English speaking line of the CPAM (caisse primaire d'assurance maladie).

The following link lets you know how to contact your CPAM: "Comment contacter la CPAM depuis la france ou l'étranger / How call French Health Insurance Advice Line ?"

Have a good day