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"choix du système maladie" et compte Amelie

Good morning,

I am working in Switzerland and living in France. I have sent at the beginning of March 2020 the document "Choix du Systeme Maladie" to the CPAM of Bourge en Bresse, but I am still waiting for their reply. They asked me for additional documents in order to open a carte vitale, but they did not send back this document.
I managed to reach the English phone help line, they told I would have reached some info about my dossier by email, but no way to get any info.

How can I know whether the CPAM is working on this document?

Thank you for your attention.


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Hello CamillaP,

Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

I advise you to contact the CPAM’s English speaking line. To do so, dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

For your information, the international call prefix or dial out code shown as "+" has to be replaced by figures which are different from the country where you’re located. You can find the list of these codes on the following link: www.indicatifs.fr/code-acces-international

You can also contact the French speaking line by dialing 36 46.

Have a good day