l'Assurance Maladie

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Send documents to create permanent number

I have a temporary Numero de securite social that starts with 1. I currently live in Saint-Germain-en-Laye and need to send documents to create my definitif Numero de securite social. The CPAM is closed due to covid-19 situation. How can I send the documents required or get a rendezvous to submit it? Please let me know. Thank you.


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Bonjour Anup,

Social security number is 13 digits + 2 digits key.

When the social security number starts by 7 or 8, it means that it's a temporary one. You only can open an ameli account (the account you tried to log in from the main website ameli.fr) with a permanent social security number (starting by 1 or 2).

If you have a permanent social security number and cannot apply through ameli like this : "la création immédiate du compte ameli", you can also apply through the FranceConnect application with others user's credentials, like tax office for example.

You can send your documents by the post, your CPAM's address can be found on this ameli.fr page: "Adresses et Contacts".

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The English speaking line is now available from 9am to 12am and from 2pm to 4.30pm but can be very busy. Dial 0 811 36 36 46.

Also, due to the current situation, if your situation is really urgent, I advise you to contact the French line with the help of a friend. The number is 36 46 or +33 811 70 36 46 (from abroad).

If you want to have an appointment, you will have to contact only the french line dialing 36 46.

Have a nice day