l'Assurance Maladie

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Affiliation to social security

Hello,

I have arrived some months ago to France, I work for the CNRS. I submited my dossier to apply for social security by mail (la poste) to CPAM Rouen in the beginning of coronavirus lock down. I called to the english speaking line and they told me to do it that way. I have been notified by the post office that the dossier arrived on march 27th. Since then I have been trying to contact the english speaking phone line to check if the documents have been correctly received and if everything is OK, but the line is unavailable. I am concerned because on april 29 th, my birth certificate will be 3 months old, and as I understand it will not be accepted anymore. Given the circumstances, it will be almost impossible for me to get a new birth certificate, since I was born in South America. What can I do? Thanks!

Ivana

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Hi Ivana,

If you work at CNRS and hold a talent passport, your documents should have been sent to Paris.

If you don't have a passport talent, the CPAM of Rouen studies your documents.

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

Due to the current situation, the English speaking line is not available. If your situation is urgent, I advise you to contact the French line (by dialing 36 46) with the help of a friend.

Have a good day.

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