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I'm being told I no longer exist as a student, even though I am student until September 2019

All of my paperwork was rejected when I mailed it in stating that I no longer exist as a student, even though I am a student until my defense in September. My doctor has now received paperwork saying that I don't exist. I called the English speaking line but have yet to receive an email from them. Please help, because this is very confusing.

americanabroad

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Hello americanabroad,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line.

Dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the link below : https://www.indicatifs.fr/code-acces-international

You can also contact the French speaking line, dial 36 46.

For further information, you can have a look at our English pages: https://www.ameli.fr/assure/english-pages

Have a nice day.